{"id":7595,"date":"2025-01-01T10:19:19","date_gmt":"2025-01-01T16:19:19","guid":{"rendered":"https:\/\/www.rivercityinnovations.ca\/ayuda\/"},"modified":"2026-03-17T11:40:04","modified_gmt":"2026-03-17T17:40:04","slug":"ayuda","status":"publish","type":"page","link":"https:\/\/www.rivercityinnovations.ca\/es\/ayuda\/","title":{"rendered":"Ayuda"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7595\" class=\"elementor elementor-7595 elementor-232\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3cb4853 support_icon elementor-reverse-tablet elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3cb4853\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-302bb82\" data-id=\"302bb82\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6117e07 elementor-reverse-tablet elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6117e07\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-361ff43\" data-id=\"361ff43\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7ad3f71 elementor-widget elementor-widget-text-editor\" data-id=\"7ad3f71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nos comprometemos a ayudar a nuestros clientes en todo momento. Nuestro equipo de personas reales y bien informadas est\u00e1 aqu\u00ed para responder a tus preguntas, solucionar problemas y garantizar que tu sistema de monitorizaci\u00f3n funcione sin problemas. Tanto si necesitas ayuda por tel\u00e9fono como por correo electr\u00f3nico, siempre estamos a una llamada o a un clic de distancia.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3e5673 elementor-widget elementor-widget-heading\" data-id=\"d3e5673\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">En cualquier parte del mundo<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c0ef9a elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"7c0ef9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"mailto:sales@rivercityinnovations.ca\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-envelope\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">sales@rivercityinnovations.ca<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5adb6b elementor-widget elementor-widget-heading\" data-id=\"f5adb6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Norteam\u00e9rica, Oriente Medio<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2841c34 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"2841c34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"tel:+13069868888\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M497.39 361.8l-112-48a24 24 0 0 0-28 6.9l-49.6 60.6A370.66 370.66 0 0 1 130.6 204.11l60.6-49.6a23.94 23.94 0 0 0 6.9-28l-48-112A24.16 24.16 0 0 0 122.6.61l-104 24A24 24 0 0 0 0 48c0 256.5 207.9 464 464 464a24 24 0 0 0 23.4-18.6l24-104a24.29 24.29 0 0 0-14.01-27.6z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">+1 306 986-8888<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb2616c elementor-widget elementor-widget-heading\" data-id=\"bb2616c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Espa\u00f1a, UE<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-275e9f6 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"275e9f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"tel:+34616349377\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M497.39 361.8l-112-48a24 24 0 0 0-28 6.9l-49.6 60.6A370.66 370.66 0 0 1 130.6 204.11l60.6-49.6a23.94 23.94 0 0 0 6.9-28l-48-112A24.16 24.16 0 0 0 122.6.61l-104 24A24 24 0 0 0 0 48c0 256.5 207.9 464 464 464a24 24 0 0 0 23.4-18.6l24-104a24.29 24.29 0 0 0-14.01-27.6z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">+34 616 34 93 77<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-e0d27a3\" data-id=\"e0d27a3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-546b693 elementor-widget-tablet__width-inherit elementor-widget elementor-widget-image\" data-id=\"546b693\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"996\" height=\"635\" src=\"https:\/\/www.rivercityinnovations.ca\/wp-content\/uploads\/2025\/05\/business.avif\" class=\"attachment-full size-full wp-image-7445\" alt=\"\" srcset=\"https:\/\/www.rivercityinnovations.ca\/wp-content\/uploads\/2025\/05\/business.avif 996w, https:\/\/www.rivercityinnovations.ca\/wp-content\/uploads\/2025\/05\/business-300x191.avif 300w\" sizes=\"(max-width: 996px) 100vw, 996px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-518dc15 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"518dc15\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4038a82\" data-id=\"4038a82\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aaf98f6 elementor-widget elementor-widget-heading\" data-id=\"aaf98f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Preguntas frecuentes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-75502ce elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"75502ce\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c6ccf6f\" data-id=\"c6ccf6f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-30d8c39 elementor-widget elementor-widget-heading\" data-id=\"30d8c39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">General<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c353e92\" data-id=\"c353e92\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f719334 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"f719334\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-f719334\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"f719334\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"qu-es-lora\" class=\"elementor-tab-title eael-accordion-header active-default\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-2591\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfQu\u00e9 es LoRa?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2591\" class=\"eael-accordion-content clearfix active-default\" data-tab=\"1\" aria-labelledby=\"qu-es-lora\"><p>LoRaWAN significa Red de Largo Alcance y \u00c1rea Amplia. Las redes LoRa permiten <a href=\"https:\/\/www.rivercityinnovations.ca\/es\/acerca-de\/tecnologia-y-especificaciones\/\" target=\"_blank\" rel=\"noopener\"><span class=\"s1\">tecnolog\u00eda inteligente<\/span><\/a> conectarse a Internet mediante conexiones inal\u00e1mbricas de largo alcance.<\/p><p>Elegimos los dispositivos LoRa en lugar de Wi-Fi, Bluetooth o Celular por su rentabilidad, disponibilidad geogr\u00e1fica, seguridad, capacidad de largo alcance, facilidad de despliegue, bajo consumo de energ\u00eda, \u00a1y mucho m\u00e1s!<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"qu-es-la-io\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-2592\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfQu\u00e9 es la IO?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2592\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"qu-es-la-io\">IoT (Internet de las Cosas) se refiere al concepto de conectar \u00abcosas\u00bb a Internet utilizando tecnolog\u00eda inteligente, como sensores de dispositivos y redes en la nube.\n\nVisita nuestra p\u00e1gina de <a href=\"https:\/\/www.rivercityinnovations.ca\/es\/acerca-de\/tecnologia-y-especificaciones\/\">Tecnolog\u00eda<\/a> para saber m\u00e1s.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"qu-incluye-mi-solucin\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2593\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfQu\u00e9 incluye mi soluci\u00f3n?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2593\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"qu-incluye-mi-solucin\"><p>Cada una de nuestras soluciones incluye:<\/p><ul><li>Pasarela(s) LoRa (cuando sea necesario)<\/li><li>Selecciona Dispositivo(s) (Aire ambiente, SmartRoom, Temperatura y humedad, Detecci\u00f3n de fugas)<\/li><li>Servicio de Cuadro de Mando en la Nube<\/li><\/ul><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"cmo-se-transmiten-los-datos\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-2594\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfC\u00f3mo se transmiten los datos?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2594\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"cmo-se-transmiten-los-datos\"><p>Nuestros dispositivos env\u00edan datos a la Pasarela a trav\u00e9s de una conexi\u00f3n LoRa segura. Los datos se transmiten desde la Pasarela a nuestro Panel en la Nube a trav\u00e9s de una conexi\u00f3n a Internet. Todo ocurre autom\u00e1ticamente y en tiempo real para proporcionarte lecturas precisas y tranquilidad.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"cmo-s-si-mi-frigorfico-o-congelador-ha-fallado\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-2595\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfC\u00f3mo s\u00e9 si mi frigor\u00edfico o congelador ha fallado?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2595\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"cmo-s-si-mi-frigorfico-o-congelador-ha-fallado\"><p>Nuestra Soluci\u00f3n de Control de Temperatura en Cadena de Fr\u00edo utiliza alertas por SMS, llamada telef\u00f3nica y\/o correo electr\u00f3nico cada vez que el dispositivo detecta una temperatura fuera de rango. Las alertas se env\u00edan en los 60 segundos siguientes a una lectura fuera de rango y est\u00e1n activas 24 horas al d\u00eda, 7 d\u00edas a la semana, 365 d\u00edas al a\u00f1o.<\/p><\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-76c9a8f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"76c9a8f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5a0d264\" data-id=\"5a0d264\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ea6e378 elementor-widget elementor-widget-heading\" data-id=\"ea6e378\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Cuadro de mandos<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-f10ec08\" data-id=\"f10ec08\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-22f1e47 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"22f1e47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-22f1e47\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"22f1e47\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"cmo-utilizo-el-panel-de-control\" class=\"elementor-tab-title eael-accordion-header active-default\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-3661\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfC\u00f3mo utilizo el panel de control?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-3661\" class=\"eael-accordion-content clearfix active-default\" data-tab=\"1\" aria-labelledby=\"cmo-utilizo-el-panel-de-control\"><p>Nuestro Sistema de Cuadro de Mando en la Nube te permite ver datos en tiempo real, estado de la conexi\u00f3n, alarmas, \u00a1y mucho m\u00e1s! Tras firmar el contrato, recibir\u00e1s por correo electr\u00f3nico una <i>Gu\u00eda de Documentaci\u00f3n del Cuadro de Mandos <\/i>con todos los detalles,<i> \u00a1o <\/i>programa una demostraci\u00f3n con nosotros hoy mismo! <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"cmo-inicio-sesin-en-mi-cuenta-del-panel-de-control\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-3662\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfC\u00f3mo inicio sesi\u00f3n en mi cuenta del panel de control?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-3662\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"cmo-inicio-sesin-en-mi-cuenta-del-panel-de-control\"><p>Visita <a href=\"https:\/\/my-rci.com\/login\" target=\"_blank\" rel=\"noopener\"><span class=\"s1\">Mi-RCI<\/span><\/a><span class=\"s1\">. <\/span>Inicia sesi\u00f3n utilizando tu correo electr\u00f3nico<i>(el correo electr\u00f3nico distingue entre may\u00fasculas y min\u00fasculas, introd\u00facelo todo en min\u00fasculas<\/i>).<\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"por-qu-no-he-recibido-un-correo-electrnico-de-activacin-de-la-cuenta\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-3663\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfPor qu\u00e9 no he recibido un correo electr\u00f3nico de activaci\u00f3n de la cuenta?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-3663\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"por-qu-no-he-recibido-un-correo-electrnico-de-activacin-de-la-cuenta\"><p>Los correos electr\u00f3nicos de activaci\u00f3n de la cuenta se env\u00edan una vez que se han enviado todos los equipos y el software. Si has recibido tu equipo y a\u00fan no ves un correo electr\u00f3nico, comprueba que la direcci\u00f3n de correo electr\u00f3nico es la misma que la facilitada al Soporte de RCI. <\/p>\n<p>Si sigues sin ver un correo electr\u00f3nico de activaci\u00f3n de la cuenta, llama a nuestra l\u00ednea de asistencia al 1 (306) 986-8888.<\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"con-qu-frecuencia-se-actualizan-los-datos-en-el-panel-de-control\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-3664\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfCon qu\u00e9 frecuencia se actualizan los datos en el panel de control?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-3664\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"con-qu-frecuencia-se-actualizan-los-datos-en-el-panel-de-control\"><p>Nuestros dispositivos tienen un tiempo de subida est\u00e1ndar de una vez por hora, en el que los datos almacenados se env\u00edan desde la Pasarela al Panel en la Nube.<span class=\"Apple-converted-space\"> <\/span><\/p>\n<ul>\n<li>Si se detecta una temperatura fuera de rango, los datos se env\u00edan con m\u00e1s frecuencia<span class=\"Apple-converted-space\"> <\/span><\/li>\n<li>El usuario puede personalizar los tiempos de enlace ascendente seg\u00fan sus preferencias.<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-27d418a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"27d418a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2be6c5a\" data-id=\"2be6c5a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2d7e024 elementor-widget elementor-widget-heading\" data-id=\"2d7e024\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Dispositivos<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-b02c076\" data-id=\"b02c076\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2c8d7b6 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"2c8d7b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-2c8d7b6\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"2c8d7b6\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"cul-es-la-duracin-de-la-batera-de-tus-dispositivos\" class=\"elementor-tab-title eael-accordion-header active-default\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-4671\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfCu\u00e1l es la duraci\u00f3n de la bater\u00eda de tus dispositivos?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-4671\" class=\"eael-accordion-content clearfix active-default\" data-tab=\"1\" aria-labelledby=\"cul-es-la-duracin-de-la-batera-de-tus-dispositivos\"><p>Nuestros dispositivos SmartRoom y de Temperatura y Humedad tienen una bater\u00eda de hasta 10 a\u00f1os de duraci\u00f3n. Los localizadores GPS var\u00edan seg\u00fan el modelo, con una duraci\u00f3n t\u00edpica de la bater\u00eda de hasta 3 a\u00f1os; para m\u00e1s informaci\u00f3n sobre los dispositivos de localizaci\u00f3n BeeSecure, visita <a href=\"https:\/\/beesecure.ca\/shop\/\" target=\"_blank\" rel=\"noopener\"><span class=\"s1\">beesecure.ca<\/span><\/a>. <span class=\"Apple-converted-space\"> <\/span><\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"puede-tu-solucin-de-control-de-la-temperatura-adaptarse-a-los-ciclos-de-descongelacin\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-4672\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfPuede tu soluci\u00f3n de control de la temperatura adaptarse a los ciclos de descongelaci\u00f3n?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-4672\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"puede-tu-solucin-de-control-de-la-temperatura-adaptarse-a-los-ciclos-de-descongelacin\"><p>\u00a1S\u00ed! Nuestro sistema proporciona un periodo de retardo programable para autodetectar los ciclos de desescarche. Las alertas se detienen cuando se est\u00e1 produciendo un ciclo de desescarche normal.  <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"tus-dispositivos-de-temperatura-y-humedad-necesitan-recalibracin\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-4673\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfTus dispositivos de temperatura y humedad necesitan recalibraci\u00f3n?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-4673\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"tus-dispositivos-de-temperatura-y-humedad-necesitan-recalibracin\"><p>\u00a1No! Nuestros aparatos est\u00e1n precalibrados seg\u00fan las normas NIST y tienen una garant\u00eda de laboratorio de 5 a 10 a\u00f1os, seg\u00fan su aplicaci\u00f3n. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"qu-precisin-tienen-las-lecturas-de-temperatura\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-4674\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfQu\u00e9 precisi\u00f3n tienen las lecturas de temperatura?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-4674\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"qu-precisin-tienen-las-lecturas-de-temperatura\"><p>Nuestros dispositivos de temperatura y humedad proporcionan lecturas con una precisi\u00f3n de entre \u00b10,2 \u00b0C y \u00b10,4 \u00b0C.<span class=\"Apple-converted-space\"> <\/span><\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"con-qu-frecuencia-se-controla-la-temperatura-de-mi-frigorficocongelador\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-4675\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfCon qu\u00e9 frecuencia se controla la temperatura de mi frigor\u00edfico\/congelador?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-4675\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"con-qu-frecuencia-se-controla-la-temperatura-de-mi-frigorficocongelador\"><p>\u00a1Los dispositivos de temperatura y humedad controlan la temperatura cada 60 segundos para evitar la p\u00e9rdida de producto utilizando datos precisos en tiempo real!<span class=\"Apple-converted-space\"> <\/span><\/p>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"qu-ocurre-con-mis-datos-cuando-se-corta-internet\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-4676\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfQu\u00e9 ocurre con mis datos cuando se corta Internet?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-4676\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"qu-ocurre-con-mis-datos-cuando-se-corta-internet\"><p>Nuestros dispositivos seguir\u00e1n transmitiendo datos a la Pasarela durante los cortes de Internet. La Pasarela almacenar\u00e1 los datos hasta que se reanude la conexi\u00f3n a Internet. <\/p>\n<\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-635826e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"635826e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a21342f\" data-id=\"a21342f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3b833df elementor-widget elementor-widget-heading\" data-id=\"3b833df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Ayuda<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-8ab9e22\" data-id=\"8ab9e22\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e5e688a elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"e5e688a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-e5e688a\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"e5e688a\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"es-difcil-configurar-la-pasarela\" class=\"elementor-tab-title eael-accordion-header active-default\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-2411\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfEs dif\u00edcil configurar la pasarela?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2411\" class=\"eael-accordion-content clearfix active-default\" data-tab=\"1\" aria-labelledby=\"es-difcil-configurar-la-pasarela\"><p>\u00a1Muy f\u00e1cil! Las configuraciones t\u00edpicas se pueden hacer en menos de 5 minutos, \u00a1s\u00f3lo necesitas electricidad e Internet! <span class=\"Apple-converted-space\"> <\/span><\/p>\n<p><i>PASOS<\/i><\/p>\n<ol>\n<li>Alimenta la Pasarela enchuf\u00e1ndola a una toma de corriente mediante el adaptador de corriente continua (suministrado), o mediante una conexi\u00f3n POE (alimentaci\u00f3n a trav\u00e9s de Ethernet) si est\u00e1 disponible.<span class=\"Apple-converted-space\"> <\/span><\/li>\n<li>Una vez encendida, s\u00f3lo tienes que conectar la Pasarela a Internet mediante un cable Ethernet (suministrado).<\/li>\n<li>Dir\u00edgete al Panel de Control de la Nube para comprobar el estado de conexi\u00f3n de la Pasarela. La Pasarela aparecer\u00e1 como \u00aben l\u00ednea\u00bb cuando est\u00e9 encendida y conectada. <span class=\"Apple-converted-space\"> <\/span><\/li>\n<\/ol>\n<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"quin-instala-tus-dispositivos\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-2412\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">\u00bfQui\u00e9n instala tus dispositivos?<\/span><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-2412\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"quin-instala-tus-dispositivos\"><p>Todas nuestras soluciones son r\u00e1pidas y f\u00e1ciles de instalar, \u00a1sin necesidad de ayuda adicional!<\/p>\n<p><i>\u00bfPrefieres que te echemos una mano? Instalaci\u00f3n local gratuita previa solicitud <\/i>.<\/p>\n<\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-656fdc6 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"656fdc6\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bc5ce73\" data-id=\"bc5ce73\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-402c073 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"402c073\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-194887c\" data-id=\"194887c\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1551669 elementor-widget elementor-widget-heading\" data-id=\"1551669\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Base de conocimientos pr\u00f3ximamente<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25324e5 elementor-widget elementor-widget-text-editor\" data-id=\"25324e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Actualmente estamos desarrollando una completa base de conocimientos para facilitar a\u00fan m\u00e1s a nuestros clientes la b\u00fasqueda de respuestas y la resoluci\u00f3n de problemas comunes. Este recurso de autoservicio incluir\u00e1 gu\u00edas paso a paso, preguntas frecuentes y consejos \u00fatiles para sacar el m\u00e1ximo partido a tu sistema de monitorizaci\u00f3n. Aunque todav\u00eda no est\u00e1 disponible, estamos trabajando duro para lanzarla pronto y asegurarnos de que sea una valiosa herramienta de asistencia junto con nuestra ayuda telef\u00f3nica y por correo electr\u00f3nico.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Nos comprometemos a ayudar a nuestros clientes en todo momento. Nuestro equipo de personas reales y bien informadas est\u00e1 aqu\u00ed para responder a tus preguntas, solucionar problemas y garantizar que tu sistema de monitorizaci\u00f3n funcione sin problemas. Tanto si necesitas ayuda por tel\u00e9fono como por correo electr\u00f3nico, siempre estamos a una llamada o a un <a href=\"https:\/\/www.rivercityinnovations.ca\/es\/ayuda\/\" class=\"more-link\">&#8230;<span class=\"screen-reader-text\">  Ayuda<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":210,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7595","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ayuda &#8226; Rivercity Innovations<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rivercityinnovations.ca\/es\/ayuda\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ayuda &#8226; Rivercity Innovations\" \/>\n<meta property=\"og:description\" content=\"Nos comprometemos a ayudar a nuestros clientes en todo momento. 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